One record per patient
The patient record is the spine of the clinic. Visits, prescriptions, treatment plans, investigations, documents, and invoices all hang from it rather than living in separate systems.
That means a doctor opening a returning patient sees what happened last time without going looking for it.
Allergies are recorded, not buried
Allergies are held as their own structured entries on the patient rather than as a line in free text, because a prescription decision depends on them.
Record them when they are learned. Anything captured as prose in a note is not something the rest of the record can act on.
Registering a patient
New patients can be created from reception or from the patients screen. Only the details needed to identify and contact a person are required to start.
The rest of the record fills in as the patient is treated, rather than demanding a complete history before the first visit can begin.
Common questions
- Can two clinics see the same patient?
- No. Patient records belong to the clinic that created them and are not shared between clinics.
- Where do I record a drug allergy?
- On the patient record, as an allergy entry rather than inside a clinical note, so it stays visible against every future visit.